Sony apologized on Sunday for the safety of the PlayStation Network which causes the loss of personal data on 77 million accounts online services.
PlayStation unit chief, Kazuo Hirai said that the FBI and other authorities have been contacted to begin an investigation into the company for what it called a "criminal cyber attacks" on Sony's data center in San Diego, California.
Sony said that all account data, including name, date of birth, email address and log-in information, is compromised data for the player to use the PlayStation Network. Hirai ask all users to change their passwords.
Hirai reaffirmed the company's statement last week - that although no direct evidence that the data has been taken, but they can not rule out the possibility. He said there were 10 million credit card data in their data center, and Sony still do not know whether the information had been stolen.
Sony has added software monitoring and enhanced data protection through encryption as new security measures. The company will hold a free program like free download and 30 days free service around the world to show regrets and appreciation.
Network that serves both the PlayStation video game machine and Sony Qriocity movie and music services, has been closed since April 20. This is a system that connects gamers around the world to play online, and also allows users to upgrade, download games and other content. Hirai said Sony allegedly attacked by hackers since April 17.
According to Sony, from 77 million PlayStation Network account, about 36 million are in the U.S. and elsewhere in the Americas, while Europe's 32 million and 9 million in Asia, especially in Japan. Pressures on Sony to restore service and compensation for players increases.
U.S. lawmakers have sent a letter to Hirai on May 6, demanding answers about the security breach and how Sony respond to the incident. Hirai said he had read the online version of the letter and will answer questions as soon as possible.
Hirai also said the issue would not harm the network or postpone the launch of Sony products, including tablet devices that look like Apple iPad, an upgrade to the PlayStation Portable and the global launch services gradually Qriocity.
Sony also denied having deliberately withhold information about network problems. He said the service is shut down to prevent damage, and the time required to find out what happened and who was responsible.
No comments:
Post a Comment